TERMS OF WEBSITE USE

Suracle Ltd trading as Observer Solutions

Effective Date: 1st January 2024
Last Updated: 20th December 2025

1. About Us

This website (“Site”) is operated by Suracle Ltd, a company registered in England and Wales under company number 06394894, trading as Observer Solutions, with its registered office at 21 St Osyths Lane, Oundle, Peterborough, PE8 4BG.

References to “Observer”, “Observer Solutions”, “we”, “us” or “our” refer to Suracle Ltd.

Contact: sales@observer.solutions
Email: [info@observersolutions.com]

2. Acceptance of Terms

By accessing or using this Site, you confirm that you accept these Terms of Website Use and agree to comply with them.

If you do not agree, you must not use this Site.

We may amend these terms at any time. Updates take effect upon publication. Continued use of the Site constitutes acceptance of the revised terms.

3. Purpose of This Site

The content on this Site is provided for general informational purposes only.

Nothing on this Site:

• Constitutes legal, regulatory, cyber security, financial or professional advice

• Creates a contractual relationship

• Constitutes a binding offer to provide services

All services provided by Suracle Ltd (trading as Observer Solutions) are governed by separate contractual agreements.

4. Access to the Site

We do not guarantee that:

• The Site will always be available

• The Site will be uninterrupted

• The Site will be secure or free from bugs or viruses

Access is provided on a temporary basis. We may suspend, withdraw or restrict availability without notice.

You are responsible for ensuring that persons accessing the Site via your internet connection comply with these terms.

5. Acceptable Use

You must not:

• Use the Site in breach of any applicable law or regulation

• Attempt to gain unauthorised access to the Site, server or connected systems

• Introduce malicious software or harmful code

• Conduct denial-of-service attacks

• Use automated scraping or data harvesting tools without written consent

• Misrepresent your identity or affiliation

We reserve the right to restrict or block access in cases of suspected misuse.

6. Intellectual Property

All intellectual property rights in this Site and its content (including text, graphics, branding, logos, documents and design elements) are owned by or licensed to Suracle Ltd.

You may:

• View and download materials for personal, non-commercial use.

You may not:

• Copy, reproduce, distribute, modify, republish or commercially exploit content without prior written consent.

7. Reliance on Information

Although we make reasonable efforts to update information on this Site, we make no representations, warranties or guarantees that content is accurate, complete or up to date.

Cyber security, regulatory frameworks and market conditions evolve rapidly.

You must obtain appropriate professional advice before acting on any information provided on this Site.

8. Third-Party Links

This Site may contain links to third-party websites.

We have no control over those websites and accept no responsibility for their content, availability or security practices.

Inclusion of a link does not imply endorsement.

9. Limitation of Liability

To the fullest extent permitted by law:

• We exclude all implied warranties relating to this Site.

• We shall not be liable for any loss or damage arising from use of or inability to use this Site.

• We shall not be liable for indirect or consequential loss, including loss of profit, revenue, business opportunity or data.

Nothing in these terms excludes or limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot legally be excluded

10. Security Notice

While we implement reasonable technical and organisational measures to protect this Site, we do not guarantee that the Site will be secure or free from vulnerabilities.

Users are responsible for ensuring appropriate security measures when accessing the Site.

11. Data Protection

Your use of this Site is also governed by our:

• Privacy Policy

• Cookie Policy

These documents explain how personal data is collected and processed.

12. Governing Law

These Terms of Website Use are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

13. Contact Details

Suracle Ltd
Trading as Observer Solutions
Email: sales@observer.solutions