Get to know us

Just the essentials – fast, clear, and jargon-free.

What does Observer Solutions do?

We help organisations make smarter security stack decisions. Our twin services — OBSESS and PartnerPULSE — bring clarity to what you’ve got, what you need, and how to get more for less.

What is OBSESS?

OBSESS is our Outcome-Based Security Stack Strategy. It’s how we assess posture, identify gaps, and build a tech roadmap that aligns spend with risk. Think:
🧩 Stack Blueprint
📊 Posture Review
📆 Renewal Guidance
📢 Executive Reporting

What is PartnerPULSE?

PartnerPULSE delivers Vendor Performance Oversight. It’s our way of making sure suppliers stay honest, useful, and aligned. We provide:
📈 Vendor Scorecards
🗂️ QBR Support
📜 Contract Oversight
⚠️ Escalation Tracking

Can you work with our current tools or MSSP?

Yes. We’re additive, not disruptive. We often help clients get more value from existing setups — no rip and replace.

Do I have to buy tech through you?

No. You’re free to procure however you prefer. We just ask for the opportunity to quote and to be benchmarked fairly on cost and value.

How do you charge?

Simple subscription. Project-based or monthly depending on scope. No hourly guesswork, no hidden extras.

Who does the work?

A small team of proven operators. No fluff, no junior filler — just clarity and experience.

How do we start?

Easy. A short orientation call, often driven by a renewal, stack review, or audit pressure. We’ll spot where we can help — fast

What are your UK and US entity details?

UK:

Suracle Ltd t/a Observer Solutions, 21 St Osyths Lane, Oundle, PE84BG

US:

Observer Solutions LLC, 211 W Wacker Drive, Suite 120, Chicago, IL 60606

Ready to simplify your stack:

Let’s cut through the noise.
Whether you’re reviewing renewals, facing audit pressure, or just know your stack isn’t delivering — we’re here to help.

Meet the team:

Tim Vincent

CEO

Andrew Ward

Director

Jason Lundy

Director (Observer Solutions LLC)